Accessibility

Travelers Rest Events has welcomed guests in Ossining since 1876, and we want our website to be as usable as our building. This page explains what we are doing about that, where we currently fall short, and how to tell us if something gets in your way.

The standard we work to

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Where we stand

This site is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means most of the site meets the standard and some parts do not yet.

In August 2026 we audited all sixteen page templates on both desktop and mobile, using axe-core, Lighthouse, a keyboard-only walk of every focusable element on every page, and checks for text resizing and for narrow-screen reflow. We then fixed what the audit found. Among the changes:

  • Every image now carries alternative text, and we are continuing to replace generic descriptions with ones that describe the specific room or garden shown.
  • Every field in our event builder and our inquiry forms now has a proper label, so it is announced correctly by a screen reader. This matters most at the point where you send us your details.
  • Keyboard focus is now clearly visible on links, buttons and form fields, at a size and contrast that meets the standard.
  • Page structure was corrected so that headings, landmarks and lists are announced in a sensible order.
  • Text colours across the site were darkened where they were too faint to read comfortably.
  • Pages now reflow correctly at narrow widths and when text is enlarged.

What we know is still not right

We would rather list these than imply they do not exist.

  • Some small text still uses our gold brand colour on a light background, and the contrast is below the standard. This affects section labels, capacity lines and some link text. It is not a technical problem — it needs a decision about the brand palette, and that decision is being made rather than deferred indefinitely.
  • A small number of third-party components are outside our control. Our online booking scheduler, our map, and the analytics component our e-commerce platform injects are all supplied by other companies. Where the surrounding markup is ours we have fixed it; where the component’s own internals are at fault we have reported it upstream.
  • Automated testing only finds part of the picture. We know that a page can pass every automated check and still be confusing to listen to, and we do not treat a clean scan as proof of an accessible page.

Tell us if something is in your way

If any part of this site stops you doing what you came to do, please contact us. You do not need to know the technical reason, and you do not need to use any particular wording — just tell us what you were trying to do and what happened.

We aim to reply within five business days. If the problem stops you getting information about an event or sending us an inquiry, we will also give you that information directly, by phone or by email, while we work on the fix.

How we keep this current

We re-run our accessibility checks quarterly, and again whenever we make a significant change to the site — a new page type, a new form, a new booking tool. Each check is dated and kept on file.

This statement was prepared on 25 August 2026 and reflects the site as it stood on that date.