Privacy policy

Privacy Policy

Effective Date: March 2026

Travelers Rest Events ("we," "us," or "our") operates the website travelersrestevents.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information you provide directly:

  • Name, email address, and phone number when you submit a contact form or quote request
  • Event details (date, guest count, event type) provided through our quote calculator
  • Payment information processed securely through Shopify Payments
  • Any additional information you choose to share in messages or forms

Information collected automatically:

  • Browser type, device information, and operating system
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Cookie Policy below)

How We Use Your Information

  • To respond to your inquiries and provide event proposals
  • To process deposits and bookings
  • To send event-related communications and follow-ups
  • To improve our website and services
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Shopify (e-commerce platform), Google Analytics (website analytics), and payment processors who assist in operating our website and services
  • Legal requirements: When required by law or to protect our rights

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Shopify's PCI-DSS compliant payment infrastructure. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, please contact us at:

Travelers Rest Events
25 Route 100, Ossining, NY 10562
Email: Events@WestchesterParty.com